All in all these guys are great. Sal is friendly knowledgable and tries to be accommodating. I had a couple issues with my 2007 Cooper S hardtop. I needed new brakes and there was a small coolant leak. Kinetech performed the work in an efficient matter. They found the coolant leak right away (failed thermostat housing (Mini/BMW decided to use a plastic housing which over time just fails). There was a slight delay in turning around the job as the aftermarket thermostat would not seal. Sal recommended going with the OEM. My only reason for rating them4 stars is like most small businesses that have an owner who is also the labor, they could me more organized...not a huge gripe, i will definitely use them again.
Terry, we truly appreciate your honest review. We take them very serious and learn from peoples feedback, thats the only way we can improve, is if we know what we have done right and where we need to adjust.
-- SCKinetech Motor Werkes