I am totally not a person that writes reviews, in fact I can not remember the last time that I have. But after my recent experience with Sal and Luke at Kinetech I am compelled too. I can honestly say that it was the absolute best experience that I have ever had at an auto shop. I was referred to Kinetech by a co-worker, and I'm so grateful. These guys totally put me at ease from the time I first walked through the door. They are great about explaining the problem, the cause of the problem, and the solution to the problem. I didn't get that tense/uneasy feeling that you get walking into the dealership, waiting to hear the pending horrible news of your cars condition and the a la carte list of repairs deemed necessary by the Service Coordinator. I will continue to take my Cooper to Sal for maintenance and upgrades. I highly recommend Kinetech Motor Werkes, as I feel they are Stand -Up Guys.